FAQs

Renewal 

Renewal is a collection of pieces that are dyed and ready to ship. Some pieces are first quality, and some have minor, often barely visible, imperfections, such as a tiny mended hole, missing strip of velvet pile or a small dye inconsistency. Renewal is a seasonal store that we open several times a year.

The selection of colors and styles for Renewal is limited and will be continuously evolving. Because each piece has been pre-dyed at our artisanal dye house, color match among available inventory is not guaranteed for items sold individually. Items sold as part of a bundle will match within reasonable variance. 

All sales are FINAL and Renewal pieces are not eligible for return, exchange, or warranty. Prices are as marked and no additional discount codes can be redeemed.

Please review our Renewal Conditions to understand the types of imperfections to expect. 

Renewal Conditions

Perfect — Excellent condition products and samples in retired colors or styles with no imperfections.

Almost Perfect — Excellent pieces with imperfections undetectable to most.

Bundles are matching sets of products, and do not have a Renewal Condition classification.

Pieces in our "Last Stitch 🧵" collection do not have a Renewal Condition classification. 

Orders

We accept most major credit cards, and due to recent economic tax law regulation changes we must charge sales tax in any state where we meet the new sales tax law requirements. This includes physical and economic nexus and is unique to each state. 

All sales are FINAL and Renewal pieces are not eligible for return, exchange, or warranty. Prices are as marked and no additional discount codes can be redeemed. 

Shipping

Available inventory ships within 2 weeks from our Production Studio in northern California; delivery times vary based on location and expedited shipping options are available at checkout. 

UPS is our preferred carrier; we also use FedEx and USPS. If shipping to a P.O. Box, your package will be delivered via USPS.

For international shoppers, be sure to change the flag so that shipping rates, duties and taxes are displayed upon checkout. All items are subject to current duty and tax rates as set forth by U.S. Customs and Border Protection. These charges are non-refundable and subject to any and all products being shipping outside of the U.S.

Care

We take pride in creating easy care, luxury linens that can be laundered in your own home. Please visit our Care Guide for specifics on how best to care for each of our collections.

Please DO NOT dry-clean any Bella Notte products. The harsh chemicals and high heat used in the dry-cleaning and pressing process will harm your Bella Notte products.